Help & FAQ

1. Booking information

How do I find out the fare?

To find out the fare, contact us via WhatsApp/Telegram at +85599711170, email booking@angkorguideadventure.com. Let us know your destination, travel date, and any special requests for an accurate quote!

What info is needed to proceed with the booking?

To book a transfer, please provide the following details:

Full name :
Passport no. :
Whatsapp :
Phone :
E-Mail :
Type of vehicle :
No. Passengers :
Date :
Departure Time :
Pick up point :
Drop off point :

How do I make a reservation?

Contact us quickly via WhatsApp/Telegram: +85599711170.

You can also email us at booking@angkorguideadventure.com or use the contact form below. We’re here to help with transfers, tickets, or day tours!

    What are the payment options for the service?

    You can conveniently pay the driver in cash upon service delivery (COD). If you prefer advance payment, feel free to contact us, and we’ll provide detailed instructions to ensure a smooth transaction.

    Contact us via WhatsApp/Telegram at +85599711170, email booking@angkorguideadventure.com.

    When will I receive the driver’s contact details?

    To avoid last-minute changes and missed information, the driver’s contact details and vehicle plate number will be provided the evening before or a few hours before departure via call, WhatsApp, or Telegram.

    If you need support, please contact us quickly via WhatsApp/Telegram: +85599711170.

    How much luggage am I allowed to bring?

    Baggage size and weight restrictions apply: W51CM x L75CM x H28CM, with a maximum weight of 25KG per passenger. On a private transfer, you may have more space depending on the vehicle you choose.

    2. Travelling with kids/pets

    Can I add child seats, pets etc.?

    Yes, you can request child seats, pets, or other special needs during your booking, subject to an additional charge. Please let us know your requirements in advance!

    3. Tours & Sightseeing

    Can I also book tours and sightseeing in major destinations?

    Yes, of course. We offer carefully selected day tours and experiences in major destinations, especially in Phnom Penh and Siem Reap.

    Introducing Cambodia’s First-Ever Hop-On Hop-Off Tour!

    Exploring Cambodia Made Easy like never before through our Flexible Travel Network
    Perfect for budget-friendly, adventurous, and solo travelers, our tours offer a seamless blend of adventure, flexibility, and savings. Whether you’re discovering ancient temples, vibrant markets, or pristine beaches, our Hop-On Hop-Off Tours ensure a hassle-free and unforgettable journey.
    Stay tuned!
    More info: https://angkorguideadventure.com/hop-on-hop-off-tours/

    Why choose us?

    Best Rate Guarantee
    Enjoy our exceptional service at the best rates available. With transparent pricing and no hidden fees or surge pricing, we ensure it’s worth every penny you spend.

    Itineraries Curated by Local Insiders
    Our day tours are carefully crafted to highlight top attractions, uncover hidden gems, and immerse you in the unique cultural experiences of each destination.

    Experienced and Professional Tour Guides
    Enjoy engaging commentary and deep local insights delivered by our experienced, knowledgeable, and friendly tour guides, enhancing your travel experience.

    24/7 Online Customer Support
    We’re here to assist you at every step—during trip planning, before departure, throughout your adventure, and even afterward.

    Please contact us via WhatsApp/Telegram at +85599711170, email booking@angkorguideadventure.com.

    4. Lodging - Hotels, Hostels, and Homestays

    Can you arrange accommodation for us?

    Yes, of course. We partner with select accommodations that offer great value in cleanliness, comfort, location, and price. Our options include hostels, guesthouses, budget hotels, lodges, cabins, homestays, and campsites. You can book through us or explore other options independently.

    Please contact us via WhatsApp/Telegram at +85599711170, email booking@angkorguideadventure.com.

    5. Ticket Terms & Conditions

    Ticket Terms & Conditions
    For more details, please read the Ticket Terms and Conditions here.

    What is included in our transfer service?

    • Private air-conditioned vehicle with an English-speaking driver.
    • Petrol, tolls, highway fees, and government taxes.
    • Fixed pricing with no additional charges during the trip.
    • Hotline: +855 99 711 170 (Available on WhatsApp and Telegram)
    • E-mail: support@angkorguideadventure.com