General Ticket Terms and Conditions
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Private Transfers
General Information:
- Personalized pick-up and drop-off services are available to/from centrally located hotels or key city locations.
- Airport transfers include services at Domestic and International Arrival/Departure terminals.
- Passengers must provide full name, contact information, hotel details, and flight details (if applicable) during the booking process.
- A representative holding a banner with the company logo and passenger’s name will facilitate pick-ups.
Terms and Conditions:
- Transfers operate according to the passenger’s scheduled time.
- Bookings must be made at least 12 hours in advance.
- Changes to the schedule require a minimum of 12 hours notice.
- No-shows incur the full fare, and the ticket will be invalidated.
- Passengers crossing borders are responsible for their own visa fees and additional charges. Drop-off is at exit immigration only.
- Baggage size and weight restrictions apply: W51CM x L75CM x H28CM, with a maximum weight of 25KG per passenger.
- Passengers must behave appropriately during the ride (e.g., no smoking, no illegal substances).
- Traveling with pets will incur extra charges based on specific details of the pet.
- Traveling between 12:00 AM and 5:00 AM will be subject to an additional surcharge.
What’s Included:
- Private air-conditioned vehicle with an English-speaking driver.
- Petrol, tolls, highway fees, and government taxes.
- Fixed pricing with no additional charges during the trip.
- Hotline: +855 99711170 (Available on WhatsApp and Telegram)
- E-mail: support@angkorguideadventure.com
Shared Transfers
General Information:
- Shared transport services are available for airport pick-up and drop-off at Domestic and International terminals.
- City pick-up and drop-off services are provided to/from centrally located hotels or key city locations.
- Passengers must provide full name, contact information, hotel details, and flight details (if applicable) during the booking process.
- For city pick-ups, passengers should be ready in the lobby 30 minutes before the scheduled departure time.
- A representative holding a banner with the company logo and passenger’s name will facilitate pick-ups.
Terms and Conditions:
- Shared transfers operate strictly according to a scheduled timetable.
- Seats must be booked at least 12 hours in advance.
- Changes to the schedule require a minimum of 12 hours notice.
- No-shows incur the full fare, and the ticket will be invalidated.
- Baggage size and weight restrictions apply: W51CM x L75CM x H28CM, with a maximum weight of 25KG per passenger.
- Passengers must behave appropriately during the ride (e.g., no smoking, no illegal substances).
- Traveling with pets will incur extra charges based on specific details of the pet.
What’s Included:
- Private air-conditioned vehicle with an English-speaking driver.
- Petrol, tolls, highway fees, and government taxes.
- Fixed pricing with no additional charges during the trip.
- Hotline: +855 99711170 (Available on WhatsApp and Telegram)
- E-mail: support@angkorguideadventure.com